Customer Care
Shipping Policy
We use Tracked International Shipping with a tracked cross-border carrier; final-mile carrier varies by destination.
Processing
Please allow 2–4 business days for quality inspection and packaging before dispatch.
Estimated transit
Estimated delivery is 7–15 business days after dispatch. Estimates are not guarantees and may be affected by customs, carrier disruption, weather, or address issues.
Tracking
Tracking is provided after dispatch. Carrier scans can take time to appear.